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Case Description. The owner alleged repeated coach heater / furnace problems in a 2020 Midwest Automotive Designs Legend, along with other interior and electrical concerns documented in service records. The repair paperwork reflects multiple visits where the coach heater/furnace was reported inoperative, with diagnostic steps, parts/repair activity, and a later sublet repair noted. This page summarizes allegations and case records; it is not a statement of proven wrongdoing.
Repair History
The visits below summarize what the records show (dates, mileage, complaint, diagnosis/repair, result).
| Date | Mileage | Dealership/Shop | Complaint | Diagnosis | Repair Performed | Result |
|---|---|---|---|---|---|---|
| 2019-09-26 | 476 | La Mesa RV | “BATHROOM DOOR OPENS IN TRANSIT.” “FANTASTIC FAN REMOTE WAS CRACKED.” | Door: “latch failure.” Trim: “molding loose around light.” | “Tighten screw on molding.” “SPO new latch.” (Fan remote noted as cracked.) | Recorded repair activity; additional parts noted. |
| 2019-10-03 | 637 | La Mesa RV | “BATHROOM DOOR OPENS IN TRANSIT.” “FANTASTIC FAN REMOTE IS BROKEN.” | Door: “latch loose.” Fan remote: “broken.” | Door: “no work done” (record note). Fan remote: “installed in coach.” | Remote installed; door concern carried/recorded. |
| 2019-10-17 | 637 | La Mesa RV | “FURNACE INOP WILL NOT TURN ON.” (Also: GFI concern recorded.) | “FOUND BAD DISCONNECT SOLENOID” with access/panel removal noted. | “REPLACED SOLENOID.” (Record also notes uncertainty about heater operation.) | Repair attempt documented; heater performance still questioned in notes. |
| 2020-01-10 | 5,808 | La Mesa RV | “CUSTOMER STATES CAN NOT GET COACH HEATER TO WORK.” Also: entertainment center/electrical concern; shade/lighting; “3 bottom drawers in the kitchen open in transit.” | Heater: troubleshooting steps noted (including vendor guidance). Electronics: “open circuit” / wiring-type issue recorded. Drawers: handle assembly “bent and unable to latch/lock.” | Heater diagnostics/parts steps recorded; electronics diagnostics recorded; drawers: “straighten out handle assembly” and “spaced out plastic catch.” | Multiple issues addressed/documented; heater concern persisted into later visit. |
| 2020-04-14 | 6,180 | La Mesa RV (sublet TK Services) | “CUSTOMER STATES CAN NOT GET COACH HEATER TO WORK.” Also: “D/S REAR AIR DUCT VENT COVER WON'T STAY ON.” “THERE IS A BEEPING INSIDE THE COACH.” | Heater diagnostics include Espar codes and fuel-supply related notes; sublet repair invoice referenced. Smoke detector beeping attributed to low battery in notes. | Heater: diagnostic work + sublet repair noted; record states heater “NOW WORKING.” Vent cover adjustment recorded. Smoke detector battery installed. | Record indicates heater restored to operation after repair activity. |
Pattern Summary
- Repeat heating complaints appear across the timeline, including “furnace… will not turn on” and later “air tronic heater will not power on.”
- Records describe a heater “lockout” condition and fuel-pump-related findings during diagnosis.
- The heating concern required escalation/sublet work and component replacement steps (fuel metering pump and an electronic control unit are documented).
- Related coach concerns are also noted (beeping inside the coach; air duct vent cover not staying installed).
- Service-history entries reflect multiple visits over time rather than a single isolated repair attempt.
Why repeat heater/furnace failures matter in an RV case
For many RV owners, a recurring coach heater/furnace problem is not a minor inconvenience. If the defect repeats after reasonable repair attempts (or the RV spends extended time in the shop), the owner may argue the vehicle’s use, value, or safety is substantially impaired—an important concept in California Lemon Law claims.
Recalls & common complaints (owner checklist)
- Check open recalls by VIN. RVs often have separate recall coverage for the chassis and the coach systems. A VIN-based check is the most reliable method.
- Heating system complaints can involve fuel supply, control modules, sensors, wiring, or intermittent shutoffs—especially where diagnostics show stored codes or short run-times.
- Fit/finish and transit issues (doors/drawers opening, latches not holding) can create secondary damage and repeat visits if hardware alignment or catches don’t hold under movement.
California Lemon Law basics for motorhomes & RVs
California Lemon Law protections can apply when a covered RV defect persists after reasonable repair attempts or when the RV is out of service for repairs for an extended period. Motorhome cases can be fact-specific (for example, chassis vs. coach components and warranty responsibilities), so documentation matters—repair orders, invoices, and timelines are often the core evidence.
Settlement Outcome
The case resolved through a monetary settlement of $36,000 under California law. This outcome reflects a “cash-and-keep” style resolution—meaning the dispute ended with payment rather than a vehicle repurchase. Without admitting liability or wrongdoing, the defendants resolved the claims through settlement.
California Lemon Law
California’s Lemon Law can apply when a new vehicle (including many motorhomes/RVs) has defects that substantially affect use, value, or safety and the manufacturer or its authorized facilities cannot repair the problem within a reasonable number of attempts.
For RV cases, coverage can involve different components (coach systems versus chassis-related issues). The key is the documented repair pattern, warranty status, and whether the issue persisted or required repeated visits.
- Potential remedies may include repurchase or replacement in qualifying cases (when supported by the facts and warranty coverage).
- Monetary compensation in some resolutions, depending on proof and posture.
- Attorney’s fees and costs in many successful Lemon Law outcomes.
- Reimbursement for certain out-of-pocket losses when properly supported.
Learn more: California Lemon Law help.
California Lemon Law – Common Questions
How many repair attempts are “enough” in California?
There is no single magic number. Repeat repair attempts for the same defect—or substantial time out of service—can support a Lemon Law claim, depending on the vehicle, warranty coverage, and the seriousness of the problem.
Does California Lemon Law cover motorhomes and RVs?
Often, yes. Many RV disputes involve coach systems (like heating, electrical, or plumbing) and may also involve chassis-related warranty issues. The specifics depend on the warranty and what components are implicated.
What if the heater problem comes back after repairs?
A recurring heater failure—especially after documented diagnosis and component replacement—can be significant because it may affect use, value, and safety. Service records are a key tool for showing whether the issue was truly fixed.
Does my city matter?
No. Lemon Law protections are statewide; Davis is simply where the service history in these records is documented.
Can a case end with money instead of a buyback?
Not every Lemon Law case ends in a buyback. Some resolve with a cash settlement, which can give the owner flexibility—especially when they want to keep the vehicle but be compensated for the defect history and disruption.
Next Steps
If you’re dealing with repeat RV defects, warranty runaround, or ongoing safety/comfort issues, the fastest path is a document-based review. Our California Lemon Law & Auto Fraud firm can evaluate your repair timeline and help you understand potential options under California law.
- Gather your repair orders/invoices and any warranty communications.
- Write down the main symptoms (when it happens, how often, and how it affects use).
- Don’t wait—deadlines apply under California law.
- No win, no fee in most cases.