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Your Auto Repair Rights

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  • You have the right to service your vehicle at any authorized repair facility.
  • You have the right to take your business elsewhere if you dislike the estimate that a repair facility gives you, or don't feel comfortable with the service they are providing you with. You may, however, still be charged a reasonable amount of money for the time spent preparing the estimate.
  • You have the right to a written Work Order or Repair Order with a specified dollar amount. You are only required to pay up to the amount written on that Work Order or Repair Order.
  • You have the right to ask for and keep any parts of your vehicle that are replaced.
  • You have the right to authorize or turn down any work additional to what is written on your Work Order or Repair Order. Repair facilities may not work on, or charge you additional money for any service or part without your approval.
  • You have the right to a detailed invoice showing all work performed on your vehicle. The Repair facility must also disclose any work that was subcontracted or not performed at their facility.
  • You have the right to question any repair made to your vehicle. If your questions aren't answered to your satisfaction, then you have the right to file a complaint with the Bureau of Automotive Repair

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Fill out the form below to Free Vehicle Check Get Started. We know you have rights under the California Lemon Law and we are ready to help you!

Our automobile Lemon Law Attorneys services to all Los Angeles County residents. We welcome inquiries from Los Angeles, Long Beach, Pasadena, San Fernando, Valencia, and all of greater Los Angeles. Our Los Angeles satellite office is available by appointment as litigation matters may warrant, including attorney-client meetings, depositions, and mediations. Our office is centrally located in downtown Los Angeles, and serves all of Los Angeles County including North County, East County, the South Bay, and Los Angeles County's rural communities.